Frequently Asked Questions

Everything you need to know about G2 Esports apparel and gear.

Where does G2 Esports ship to?

We offer worldwide shipping to most countries. Shipping costs and delivery times vary by destination and will be calculated at checkout.

How can I track my order?

Once your order has shipped, you will receive an email confirmation with a tracking link to monitor your package's journey to your door.

What is your return policy?

We accept returns within 14 days of delivery, provided the items are in their original condition with tags attached. Please note that customized jerseys are non-refundable.

Can I customize my G2 jersey with my own name?

Yes! Many of our pro jerseys offer a customization option where you can add your own gamertag or name for an additional fee.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various regional payment methods depending on your location.

How do I know which size to order?

Each product page features a detailed size guide. We recommend measuring a similar garment you own to ensure the best fit for our pro kits and lifestyle apparel.